Richard Cousins

Chief Executive & Co-founder

Richard co-founded CommandHub and is our very active Chairman. He’s the strategic thinker who drives the company’s direction.Richard was a pioneer in early internet and IT security technology. As the founding Chairman of the Internet Industry Association in 1995, he played a key role in many of the policy and legislative directions, particularly in Australia. He was active in various forums that shaped the industry, including the US Government Working Group on Electronic Commerce and the OECD Ministerial Summit on Electronic Commerce.Before co-founding CommandHub, Richard was instrumental in seven technology start-ups including CL Systems (purchased by Hewlett-Packard), Message Handling Systems (purchased by AsiaOnline) and Softway (purchased by Citrix). As chief executive of IntraCom, he advised on corporate intranet strategy and solutions for BHP Petroleum, Commonwealth Bank, EDS, Fujitsu, IBM, Honda and Toyota.Following involvement in security developments in Silicon Valley, Richard moved to Washington DC for four years as executive chairman of a company specifically formed to explore the commercial potential for a diversity of technologies originally developed for the US intelligence community.Richard’s experience and deep connections with Australian and US corporate, government and intelligence communities have influenced the unique design of CommandHub. The platform applies the Military Principle of ‘compartmentation’ which restricts access to ‘need to know’, regardless of user seniority or security clearance level.

Sue Ransom

Founder and CEO

Sue co-founded CommandHub. In addition to her role as Executive Director, Sue is the practical ‘road-tester’ who makes sure that CommandHub is easy to use for non-IT business users.Like Richard, Sue was an early adopter of the internet. She co-founded an e-business company and conceived the AutoNews media extranet, which made it easier for journalists, dealerships and advertising agencies to access automotive industry information and photographs.Before the AutoNews phase, Sue did a great deal of road testing of a very different kind – her motor racing background ranges from contesting Bathurst five times, finishing fifth outright in the Australian Touring Car Championship, and many years racing Jet cars and Top Fuel dragsters in the United States.Sue has also worked in senior PR roles with the Ford Motor Company, Mazda and the Confederation of Australian Motor Sport. In addition, she was a magazine publisher and, with Peter Wherrett, co-hosted the first series of ‘Torque’ on ABC TV.Sue’s industry insights and practical, no-nonsense approach have made a major impact on the design and user experience of CommandHub.

Graham Matthews

Graham is Chief Technology Officer. His role is to maintain the technical leadership of the CommandHub platform.Graham played a key role in developing HubVault – the security feature for which CommandHub holds a number of patents – and the special functions developed for bid management, board and committee papers and jury systems.Graham is passionate about software that has strong business benefits and is stable, flexible, reliable and easy to use by non-IT staff. He has 25 years of commercial experience developing and delivering computer software and services for IT companies, finance companies and government entities.Graham holds a BSc (Hons) majoring in Computer Science and Physics. He has a long-term passion for mathematics, especially cryptography, which makes his move into cybersecurity and encryption a clearly logical one.Graham’s technical expertise and pragmatic approach ensure that all CommandHub products meet all their design, quality and delivery targets.

Linton Henderson

Linton is Head of Software Development. His role is to ensure that the CommandHub platform delivers on its promise to current and future customers.Linton likes working at the forefront of new technologies. At Digital Motor Works, the largest provider of retail data for the automotive industry, he oversaw a Java UI development for a web-based wireless lighting control solution. He was also in charge of developing the market-leading website, carsales.com.au.Linton holds BSc (Computing) from Swinburne University of Technology, and a Diploma of Information Technology from RMIT. He has almost two decades of experience in software design and development, working with diverse organisations including the Defence Science and Technology Organisation (DSTO) in Canberra, Aspect Computing and KAZ Technology Services.Linton is proficient in the latest software development languages and design concepts, has developed strong expertise in IT security technologies, and continually adopts new skills in emerging technologies to enhance CommandHub products.

Daniel Terranova

Daniel is Head of Customer Relations. His role is to forge and strengthen relationships with the company’s array of high value customers.Daniel has a business and accounting background with formal qualifications including a Bachelor of Business and a Diploma of Marketing. Before joining CommandHub, he worked with the accounting software vendor, Reckon. As a result, Daniel brings strong project management and business analysis skills to his role, as well as a keen eye for detail and opportunity.Apart from conducting post-implementation reviews with new customers and liaising regularly with existing ones, Daniel also manages the Support Team Service Desk. These dual roles give him unique insight into customers’ needs, future developments for the platform and future customers. As a result, Daniel frequently finds new business opportunities for CommandHub.Cybersecurity has long held a fascination for Daniel and he enjoys the challenges that CommandHub’s customers present. Being large organisations with diverse business challenges and complex security needs, they seek practical, reliable solutions that are easy to manage.Daniel’s keen interest in customers and flair in working with them complement the technical skills and industry experience of the CommandHub team.